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⚠ PLACEHOLDER — several answers below (payment methods, PO terms, catalog details) are invented. Confirm with HQT before publishing.
Call us at 1-877-DRAWBAR (1-877-372-9227) with your machine’s make, model, and — if you have it — serial number. We’ve been matching parts to Bridgeport-type mills and comparable machines since 1969, and a quick call is the surest way to get the right part the first time.
Absolutely. Call 1-877-DRAWBAR during business hours and we’ll take your order directly. Plenty of our customers prefer it that way.
We accept major credit cards through our secure online checkout. For phone orders we can also take cards directly. If you’re a business interested in purchase orders or net terms, see the next question.
We work with schools, government facilities, and established businesses on purchase orders on a case-by-case basis. Call us to set it up before placing your order.
Standard parts and tooling ship UPS or USPS. Heavy and oversized items ship by freight carrier with a quote we confirm with you before anything is charged. See our Shipping Policy for details.
Send us your resale or exemption certificate before ordering and we’ll set your account to tax-exempt. Full instructions are on our Tax Exemption page.
You ship us your milling machine head or component, we tear it down and inspect it, quote the work for your approval, then rebuild it with the same quality parts we sell and ship it back ready to install. See the Rebuild Services page for the full rundown, or call to talk through whether your machine is a candidate.
Yes — request one through our catalog page or by phone, and we’ll mail it out. The full product line is also browsable online any time.
It happens. Call us and we’ll get you squared away — see our Returns & Refunds Policy for the details on returns and exchanges.
